Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Ohoka Road Fish & Chips collects, uses, stores, and protects your information when you use our website or place an order with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We may collect personal and non-personal information when you interact with our website, place an order, contact us, or create an account.

• Full name
• Email address
• Phone number
• Delivery or pickup details
• Order and transaction information
• Website usage and device information

We use your information to provide and improve our services, process orders, communicate with customers, and maintain website security.

• Process and fulfil orders
• Provide customer support
• Send order updates and notifications
• Improve website performance and user experience
• Prevent fraud or misuse

Our website may use cookies and analytics tools to improve functionality, remember preferences, and better understand how visitors use the site.

You can choose to disable cookies through your browser settings, although some website features may not function properly.

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.

However, no online platform or transmission method can be guaranteed to be completely secure.

We may use trusted third-party services such as payment gateways, delivery providers, analytics tools, or embedded services that may process limited customer information on our behalf.

These third-party providers operate under their own privacy policies.

You may request access, correction, or deletion of your personal information where applicable under local laws and regulations.

If you have questions about your data or privacy rights, please contact us directly.

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or operational practices.

Any updates will be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact Ohoka Road Fish & Chips.